You have questions. We answer them the same way we do every job — straight. No roofing jargon, no bait-and-switch explanations designed to justify a sale. This page covers the 45 questions Peachtree City homeowners ask most often, from “How do I know if I really need a new roof?” to “My claim was denied — now what?” If you don't find your answer here, call us at (678) 781-0045 and talk to someone on the actual crew. We pick up.
About Sure Thing Roofing Contractor
General Questions
Sure Thing Roofing Contractor holds Atlas Pro+ status — an Atlas Roofing Corporation professional certification. That certification is earned, not purchased, and it lets us offer a true lifetime shingle warranty backed by the manufacturer. We’re also a Storm Doctors, Inc. company, meaning we’ve built an entire specialty around storm damage and insurance claims — not just installation. Owner Joshua Thompson has been doing this since 2015, and every job gets his personal attention. We have 60+ five-star reviews because we earn them, not because we ask nicely.
Sure Thing Roofing Contractor was established in 2015. That’s over a decade of roofs installed and thousands of homeowners helped across Peachtree City, Fayetteville, Newnan, McDonough, Senoia, Sharpsburg, and the broader Atlanta metro.
Atlas Pro+ is a professional certification from Atlas Roofing Corporation. Contractors earn it by meeting strict installation volume, training, and quality benchmarks. Homeowners benefit because Atlas Pro+ contractors can offer the manufacturer’s full lifetime shingle warranty — a warranty available only through certified contractors. It matters because your warranty is only as strong as the contractor who installed it.
Our primary service area includes Peachtree City, Fayetteville, Newnan, McDonough, Senoia, and Sharpsburg. We also serve communities throughout the south Atlanta metro. If you’re unsure whether we cover your neighborhood, call us at (678) 781-0045 — we’ll tell you straight.
Yes. Sure Thing Roofing Contractor is fully licensed, bonded, and insured to operate in Georgia. We carry general liability and workers’ compensation coverage. Before any contractor touches your roof, ask to see their certificates — and we’ll gladly provide ours.
Storm Doctors, Inc. is the parent company of Sure Thing Roofing Contractor. The Storm Doctors brand was built around a specific expertise: identifying storm damage, navigating insurance claims, and restoring roofs the right way. When you hire Sure Thing Roofing Contractor, you’re getting a team that has made storm damage their specialty — not an afterthought.
Yes. We offer no-cost roof inspections with zero pressure and zero obligation. A licensed roofer comes to your home, inspects the roof, and gives you an honest assessment — whether that’s “you need repairs,” “you have storm damage worth claiming,” or “your roof has years of life left.” Schedule yours online or call (678) 781-0045.
Call us directly at (678) 781-0045. Our regular hours are Monday through Saturday, 9 AM to 6 PM. For urgent storm damage situations — active leaks, displaced shingles after a severe storm — we prioritize emergency calls and can arrange temporary tarping to protect your home while a full repair is scheduled.
Repair Services
Roof Repair
The honest answer: it depends on the extent and location of the damage, the age of your roof, and the underlying structure. Repairs make sense when damage is isolated to a small section and the rest of the roof has significant life left. Replacement is typically the better investment when the roof is 15+ years old, when damage is widespread, or when multiple repairs are piling up. Our no-cost inspection gives you a real answer — not a sales pitch.
Most residential roof repairs are completed in one day — often in a few hours. The timeline depends on the size and complexity of the damaged area, material availability, and weather. We’ll give you a realistic schedule before we start, and we stick to it.
Yes, in most cases. Spot repairs and partial re-roofs are common when damage is limited to a specific area. The challenge is matching shingles — especially on older roofs where the existing shingles have faded or been discontinued. We’ll assess the situation and tell you upfront whether a spot repair will hold or whether you’d be throwing money at a short-term fix.
Repair costs vary depending on the size of the damaged area, the type of repair, and materials used. Minor repairs may run a few hundred dollars; larger repairs involving structural issues can run higher. We don’t quote over the phone — we inspect first so you get an accurate number, not a guess that changes at the job site. Call (678) 781-0045 to schedule your no-cost inspection.
Yes. All repair work is backed by our written 5-year labor warranty, with options to extend up to 25 years. If a repair we complete fails due to workmanship within five years, we fix it — no runaround. That’s the written guarantee, not just a handshake.
In Georgia, the most common repairs we see are flashing failures around chimneys, skylights, and roof penetrations — followed by shingle damage from hail and wind storms. The state’s heat cycles and frequent afternoon thunderstorms accelerate wear at the most vulnerable points. Early flashing repairs can prevent significant interior water damage, so don’t wait on a slow drip.
Full Replacement
Roof Replacement
A standard residential roof replacement in Peachtree City takes one to two days for most homes. Larger homes, complex roof lines, or situations requiring additional decking repair may run a day longer. We’ll give you a firm timeline in your estimate and work to minimize disruption.
We specialize in Atlas shingles as our primary product line, including their flagship Pinnacle Pristine and StormMaster Shake lines. As an Atlas Pro+ certified contractor, we have access to their full product range and can back it with Atlas Roofing Corporation’s lifetime shingle warranty. We also work with other quality materials based on client needs and project specs.
The Atlas Pro+ warranty covers the shingles themselves for the lifetime of the original owner — protecting against manufacturing defects and premature failure. Our written 5-year labor warranty, with options to extend up to 25 years runs alongside it, covering the installation workmanship. Together, you’re covered from the shingle down to the nail. We walk every client through the warranty documentation before the job begins.
Yes — a new roof consistently ranks among the top home improvements for return on investment. In the Atlanta metro market, a new roof can recover 60–70% of its cost in resale value, and more importantly, it removes a major buyer objection during inspection. Buyers and their agents flag aged or damaged roofs immediately. A new Atlas roof with a documented warranty is a genuine selling point.
We do our best to match existing shingles for partial replacements, though exact color matching on older roofs is not always possible due to weathering and discontinued product lines. For full replacements, you choose from the current Atlas color palette — which is extensive — and we’ll bring samples to your home so you can see how they look in context.
Not necessarily. Many homeowners go about their day during a replacement. What we do ask: clear vehicles from the driveway, secure or move outdoor furniture around the home’s perimeter, and make sure we have a way to reach you if a question comes up mid-job. We’ll walk you through the start and end, but you don’t need to supervise us.
A few simple steps: move vehicles out of the driveway; secure or remove outdoor furniture, potted plants, and decorations near the house; take any fragile items off walls inside (vibration from the work can knock things loose); cover anything in the attic you’d rather not get dusty; and let your neighbors know work is starting. We handle the rest — cleanup included.
Storm & Insurance
Storm Damage & Insurance Claims
First, stay safe — don’t go on the roof yourself. Document what you can see from the ground with photos and video. Call Sure Thing Roofing Contractor at (678) 781-0045 for an emergency assessment. If there’s an active leak or displaced material creating an immediate water intrusion risk, we can arrange temporary tarping. Then call your insurance company to report the potential claim. The order matters — getting a professional damage assessment before the adjuster arrives strengthens your claim.
Most standard homeowner’s policies cover sudden storm damage — hail, wind, falling trees — as a covered peril. What they typically don’t cover is damage due to normal wear, lack of maintenance, or age. The line between “storm damage” and “wear and tear” is where insurance companies try to limit payouts. Our team has extensive experience identifying legitimate storm damage and documenting it properly, which is critical to a successful claim.
Hail damage on asphalt shingles typically looks like random dark spots where the granules have been knocked off, exposing the fiberglass mat beneath. On metal components — gutters, flashing, AC unit fins — you’ll see denting. The challenge is that moderate hail damage is not always visible from the ground and can look minor while actually compromising the shingle’s protective function. If your area had a hail event, a professional inspection is worth it — the damage may be more significant than it appears.
Call us first. We’ll inspect your roof, document the damage professionally, and help you understand whether you have a legitimate claim worth filing. Filing a claim that gets denied still goes on your record with your insurer. Going in with a contractor-backed damage report puts you in a much stronger position when the adjuster arrives. Our inspection is free — the conversation costs you nothing.
ACV stands for Actual Cash Value — your insurance pays what the roof is worth today, factoring in depreciation. A 15-year-old roof with ACV coverage might pay a fraction of replacement cost. RCV stands for Replacement Cost Value — your policy pays what it actually costs to replace the roof at today’s prices, with depreciation held back until the work is complete. Knowing which you have before a storm hits is important. We can help you understand your coverage during a no-cost inspection.
It’s possible, depending on your insurer, your claims history, and state regulations. Georgia insurers can factor in claim frequency when setting rates. However, if you have genuine storm damage and don’t file, you’re paying premiums for coverage you’re not using while leaving a damaged roof to deteriorate. Our honest advice: get a professional inspection first, understand the scope of damage, then make an informed decision. We don’t pressure anyone to file.
A denial isn’t always the final word. First, request the denial in writing with the specific reason. Then call us — we can review the adjuster’s findings, compare them to what we documented, and identify whether the denial is based on an incomplete inspection or a coverage interpretation you can dispute. You also have the right to request a re-inspection, hire a public adjuster, or pursue the appraisal process outlined in your policy. We’ve helped homeowners successfully appeal denied claims.
A supplement is an additional claim filed when the insurance adjuster’s initial estimate doesn’t fully cover the legitimate cost of the work. This happens often — adjusters use estimating software that doesn’t always capture every line item, code-required upgrade, or material cost accurately. As an experienced storm damage contractor, we review every insurance estimate and file supplements when needed. Homeowners who don’t work with a knowledgeable contractor often leave real money on the table.
Maintenance & Prevention
Roof Maintenance
We recommend a professional roof inspection at least once a year — and immediately after any significant storm event with large hail or high winds. Georgia’s climate is hard on roofs: summer heat cycles, UV exposure, and frequent severe weather all accelerate wear. An annual inspection catches small issues before they become expensive ones.
The 7-Point Roof Tune-Up is our maintenance service designed to extend roof life and prevent the small failures that lead to leaks. It covers the seven most vulnerable areas of a residential roof: ridge and hip cap condition, flashing integrity at all penetrations, valley inspection, gutter and drainage evaluation, ventilation check, attic moisture assessment, and shingle surface condition. We document everything and leave you with a written report.
Yes, significantly. Most roof failures aren’t sudden — they develop from small problems that go unaddressed: failed caulking around a vent, a loose flashing, blocked drainage causing standing water. Catching these early and fixing them for a fraction of what a repair would cost later is exactly what maintenance is designed to do. Properly maintained roofs routinely outlast their expected lifespan.
Maintenance costs vary based on roof size, pitch, and what needs addressing. The 7-Point Tune-Up is offered at a flat rate — call us at (678) 781-0045 for current pricing. In every case, the cost of maintenance is a small fraction of what a water intrusion repair costs after the fact.
Yes. We offer ongoing maintenance programs for homeowners who want scheduled annual or semi-annual service without having to remember to call. Ask about our maintenance program options when you schedule your no-cost inspection, or call us directly at (678) 781-0045.
Commercial Services
Commercial Roofing
Yes. Sure Thing Roofing Contractor handles commercial roofing projects in Peachtree City and the surrounding Atlanta metro. Commercial work is a separate discipline from residential — different materials, different code requirements, and different project management demands. We have the licensing, experience, and crew capacity to handle commercial jobs properly.
We work with the most common commercial roofing systems found in the Georgia market: TPO (thermoplastic polyolefin), modified bitumen, and flat-roof membrane systems. We also handle commercial standing seam metal roofing. The right system depends on your building’s slope, use, and budget — we’ll walk through the options with you.
Commercial roofs are typically low-slope or flat, which requires entirely different materials and drainage design than a pitched residential roof. Inspection schedules, maintenance protocols, and code requirements differ as well. The stakes are also higher — a commercial roof failure can disrupt a business. We approach commercial projects with a structured scope and timeline so your operations aren’t compromised.
Yes. We regularly work with HOA communities and property management companies in the Peachtree City and Fayette County area. HOA work requires coordinating with management, adhering to community aesthetic guidelines, and often handling multiple buildings efficiently. We have the crew capacity and project management experience to handle community-scale roofing work.
We do our best to accommodate scheduling constraints for commercial clients. Early start times, phased installation to keep portions of a facility operational, and weekend work can all be arranged depending on project scope. Talk to us about your scheduling needs upfront and we’ll build them into the project plan.
We’re Here to Help
Still Have Questions? We Pick Up the Phone.
If your question isn’t covered above, the fastest answer is a direct conversation. Call us any day Monday through Saturday, 9 AM to 6 PM. No voicemail maze — a real person answers.
Schedule Your No-Cost Roof Inspection — No Pressure, Just Answers
Start with an honest, no-obligation assessment from Sure Thing Roofing Contractor. We’ve been trusted in Peachtree City since 2015 — Atlas Pro+ certified, 60+ five-star reviews, lifetime warranty backed.
Sure Thing Roofing Contractor
